Terms & Conditions

Please read these Terms and Conditions carefully before using this website. By accessing or purchasing from Arwil Art and Design, you agree to the terms outlined below.

Website Usage

You agree to use this website lawfully and responsibly. You must not:

  • Violate any local, national, or international laws or regulations.

  • Interfere with the operation, performance, or security of the website.

  • Use the website for any unlawful, defamatory, fraudulent, abusive, or otherwise inappropriate purpose.

Intellectual Property

All content on this website—including images, artwork, text, and graphics—is protected under the Copyright Act 1968 (Australia). You may not reproduce, distribute, or use any material without prior written permission from Arwil Art and Design. Unauthorised reproduction, distribution, or use constitutes a breach of Australian copyright law and may result in legal action.

Limitation of Liability

We make every effort to provide accurate and up-to-date information. However, Arwil Art and Design makes no warranties regarding the completeness, reliability, or timeliness of content on this website or linked sites. We are not liable for any loss or damage resulting from your use or reliance on the website.

Orders & Acceptance

Once you place an order, you will receive an email confirming the details. A binding agreement is formed when we dispatch your order and provide a tracking number.

Age Requirement

Purchases must be made by individuals aged 18 or older. If you are under 18, you must have the involvement and permission of a parent or legal guardian.

Availability & Delivery

We aim to keep all listed products in stock. However, availability is not guaranteed. Delivery times are estimates only and may vary depending on location or postal delays.

Shipping

We ship both domestically within Australia and internationally where applicable. Shipping costs and delivery timeframes are displayed at checkout. We are not responsible for delays caused by postal services, customs, or incorrect delivery information provided by the customer.

Custom Orders

Custom pieces are made to order and may require additional time for production. Once approved and in progress, custom orders are non-refundable and non-exchangeable, unless they arrive damaged or defective. Please ensure all design approvals are reviewed carefully before finalisation.

Returns & Refunds

We do not accept returns or exchanges unless an item is damaged, defective, or incorrect—please visit our Returns & Refunds Policy for more information.

Third-Party Services

Our website may link to or integrate third-party services (e.g. payment gateways, shipping providers). Arwil Art and Design is not responsible for the privacy practices, content, or performance of these third-party services. Use of such services is at your own discretion and risk.

Changes to Terms

We may update our website, pricing, policies, or these Terms and Conditions at any time without prior notice. Continued use of the site implies acceptance of any changes.

Governing Law

These Terms are governed by the laws of New South Wales, Australia. You agree to submit to the exclusive jurisdiction of the courts of New South Wales for any disputes.

Privacy

Your personal information is handled in accordance with our Privacy Policy, which explains how data is collected, stored, and used.